Frequently Asked Questions

We have organized the most frequently asked questions into common categories. Click on any of the following links to see the related questions and corresponding answers. If you still have questions, please contact us.

General Operations Cooking questions Cleaning the grill What is my warranty? Why did my grill flare up?

How do I grill a turkey on the Holland? Why do Holland's stainless grills cook with 13,000 btu and the black ones use over 19,000 btu? 2008 Epic Assembly Why does my grill not get as hot as it used to?

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