Topic Title: uneven heat
Created on July 30, 2013 at 12:36 PM

fred

this is my third Holland grill and i'm very disappointed in it!!! the heat is very uneven!!!! if I do not turn my meat it will burn on certain parts of my grill while other parts are just starting to cook. my two previous grills work GREAT that is why I have bought a third on but this one is a piece of crap

@ Fred

Fred,
The new grills cook just as even as the old grills. You probably have something in the grill that is not level or warped.
Call Holland. They will help you trouble-shoot & replace the necessary part.

fred

What is the temperature suppose to be when heating up? mine get between 450 and 500 degrees that seems way to hot

@ Fred

The new grills get hotter than the old grills. Your temp is normal.
Again, call Holland. 1-800-880-9766