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Topic Title: Gone to the Dogs
Created on April 21, 2008 at 04:42 PM

Ted Spencer

I have had nothing but problems with this company now that they have a woman as a manager, am still wainting for the VP to call me. But I will not hold my breath!!!


I am a woman and manager of a rather large company. I think I do a pretty good job and so do my customers, thank you very much.


Hooray for Darcie! Way to go girl.
The Holland Co. has always been very helpful to me. Sorry you had a bad experience, but give them another chance. They are a good company.


When I received my new grill it was damaged. I called and complained....3 days later I received the new parts plus a case of Carolina Seasoning Mix.Which is GREAT!


I know this thread has some age on it, but I couldn't resist, when I saw the content. I am the proud owner of a classic, purchased at least 10 years ago. I called the 800 no. to talk about rust (I know, the nerve, huh?). The lady prolly spent 20 minutes talking to me, and never once suggested that I buy a new grill, even tho that's what I was considering. I finally took her kind advice, and bought the EZ Bottom Kit, and I'm totally happy. I spoke with two different people, and both were awesome.