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Topic Title: Apex Grill
Created on June 27, 2013 at 11:23 PM


I have had my Apex about 2 months, cooked on it maybe 6-8 times. I scrapped the char off the catch plates tonight and now my grill won't heat up past 325. Anybody got an idea what's going on??

Franklin D

Not sure what your problem is but I don't think it has anything to do with "I scrapped the char off the catch plates". By this I assume you mean you scraped the drip pan clean?
Try going to the web-site "Support" section & clicking on "Trouble-shooting". There is a line titled, "Grill not getting hot". You should get some tips there.


My better half suggested I turn the grill off and restart. That did trick....Thanks!