Topic Title: new grill won't light
Created on July 8, 2017 at 01:32 PM

tony

Brand new Epic won't light,I can see and feel the igniter work, can hear the gas flowing, it will only light if the gas has been on then the knob is turned off and at that moment I hit the striker .it will produce a small blue flame and if I'm quick I turn the knob to on then hit the striker 3-7 times?

NCGriller

Go to the Holland website and go to help/troubleshooting/ How to adjust the igniter
the prongs beside the burner need to be about 1/2" apart